Mahatma Gandhi’s view of customer service

A friend sent me this – a quote from Mahatma Ghandi. Thanks Annie.

A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent  on him.
She is not an interruption on our work. She is the purpose of  it.
He is not an outsider in our business. He is a part of it.
We are not doing her a favor by serving her. She is doing us a favor by giving us an opportunity to do so.

I have taken the liberty of changing some of the ‘he’s to she’s’.

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