The opening of the Gautrain station at Rosebank is beginning to make a difference to people who want to stay in the Parks region of Johannesburg (the greater Rosebank Region) despite doing business further afield. A guest staying at Liz at Lancaster at the moment is working at a corporate office in Isando but did not want to stay over in the east near the airport. He takes the Gautrain daily from the Rosebank Station to Rhodesfield and then gets a lift from a colleauge from the office nearby the station – 25 minutes door to door. Increasingly it seems the Gautrain will be used by commuters so it’s a pity that the opening of the Rosebank to Joburg Central link is delayed (now not due to open before April 2013) See http://www.rosebank.co.za/view/index/gautrain_to_open_soon/62/1/139
The AA’s assessor visits anually to monitor and check on the standards of the Guesthouse. Nothing escapes Bev Balusik’s eagle eye! Here are some comments from her report submitted to the board of the AA Quality Assurance:
Such seamless but thoughtful touches in all areas:
- a splendid, attractive notice board in main core public area
- guest internet station provided
- high attention to energy-saving measures including solar geysers, CFLs, solar garden lighting, water-saving shower roses, etc.
- generous provision of heating, a real plus for travellers including under-carpet heating
- complimentary bottled water & quality home-baked crunchies, Liz’s own muesli & a delightful easy-pour honey tube on breakfast tables
- breakfast room with LED DSTV
- easy instructions for complimentary internet access in rooms
- various menus, maps, evacuation & fire procedures in all rooms, quality paper holder, recycling info on waste bins
- generous DSTV in rooms
- fridges stocked incl fresh milk, and so on.
Really excellent & indicative of high levels of general efficiency. The exceptional provision of guest comforts for both leisure & corporate guests and the high standards of personal yet professional service and hospitality continue to set this establishment at an exceptionally confident Superior level.
Where to stay after recuperating from surgical procedure? Hotel or guesthouse?
We at Liz at Lancaster Guesthouse are fortunate to have hosted many patients who have been recovering after surgery at various Clinics within easy reach of Liz at Lancaster: the Rosebank Clinic, http://www.netcare.co.za/live/content.php?Item_ID=171 Wits Donald Gordon Medical Institute http://www.dgmc.co.za/ in nearby Parktown, Morningside Clinic http://www.mediclinic.co.za/hospitals/Pages/about.aspx?h=16 and the Milpark http://www.netcare.co.za/live/content.php?Item_ID=161
There are many advantages of staying in a guesthouse for post-operative care. Apart from the obvious advantage of lower rates at guesthouses as compared to hotels, there are many other pluses : the biggest being privacy and being able to recuperate out of the public eye. With rooms opening out onto private enclosed courtyards guests can make the most of fresh air and secluded privacy. And during the day when business guests have all gone off to work they can venture further and enjoy a tranquil garden setting with sparkling pool, shaded areas and Joburg’s significant bird-life. All units at Liz at Lancaster have intercoms to the main house and staff so there is 24/7 access to Liz, Catherine and Zac all of whom live on site. As a registered transport provider Zac provides on-site transport needs: airport transfers, drop-off and collection at the hospital and drives to any attractions or shopping destinations. Many guests choose to have their breakfasts served in their rooms or in their patios – at the time of their choice. Although Liz at Lancaster also provides healthy post-operative lunches and suppers, with fully equipped kitchenettes in all units, once guests feel strong enough, they really appreciate the flexibility and cost-effectiveness of being able to prepare their own light meals. Walking in the area is completely safe with a 3 minute stroll to the shops at the end of the block, being an ideal distance for those wanting to do some gentle exercise. Here there is a coffee shop, hairdresser, 7.30-7 grocery store, chemist, etc. And finally, the caring and nuturing attitude of Liz, Catherine, Zac and Thandie counts for a lot when recovering from a medical procedure.
While we have hosted patients recuperating from a wide range of medical procedures, most of our ‘medical guests’ have been recovering from plastic surgery. Over the years Liz at Lancaster has been fortunate to host patients from many of South Africa’s top plastic surgeons: Dr. Saul Braun http://www.drbraun.co.za/rosebank_medical_facilities.htm and Dr Fayman http://www.doctorfayman.co.za/ who both practice at the Rosebank Clinic; from the Wits Donald Gordon Medical Institute , Dr Richard Stott; as well as Dr Peter Scott who works out of the Morningside Clinic.
Here are just two of the many letters of thanks from our medical patients:
Thank you Liz for everything. I had a really relaxing time with you all. You run a lovely place and I will recommend Liz at Lancaster to anybody who is coming to SA in future. Thank you for the jigsaws – it will be a long time before I will be doing a jigsaw again!. Loved the peace and quiet – it contributed to my fast recuperation. Thank you.
I have now settled back home and into the office as well. I am healing superbly well with only occasional discomfort. I wanted to thank you again for the warm hospitality that you accorded to me during my stay there. It is not every day that I come across the kindness and personal touch with which I was treated – and this extended to Catherine, Zac, Marley [the lovable Labrador] and Rosemary. Thank you again, I look forward to my stay in April.