Customer loyalty is all !

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Why Liz at Lancaster? Guest feedback A repeat guest who comes out with an international law delegation chooses to  stay here at Liz at Lancaster rather than with his colleagues at a 5 star hotel in Sandton. When he booked again I thanked him as always for his loyalty to us. His reply was:  ‘A […]

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Talking to plants works!

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Thank you Alick Ncube for Liz at Lancaster’s wonderful garden   In November last year, parts of the Johannesburg Parks region were hit by a devastating hail storm.  Large hail stones fell with a ferocious intensity.  They shredded leaves of agapanthus and arums, as well large robust trees, and reduced every impatience and begonia plant  […]

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Another award for Liz at Lancaster Guesthouse

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Another award for Liz at Lancaster Liz at Lancaster won another award last night when the 2012 AA Quality Assured Accommodation Awards were announced.  Although we didn’t win in our category Guesthouse with Breakfast, (congratulations to Cycad Guesthouse in Polokwane), we won a special award:  Travellers Value Award for “Top-end Executive and/or Leisure Travellers City. […]

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Liz at Lancaster a regional finalist

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Regional Finalist AA Quality Assured Awards Thank you to all the guests who have filled in rating forms after your stay at Liz at Lancaster. Thanks to your votes and ratings, Liz at Lancaster Guesthouse has been nominated a regional Finalist in the AA Quality Assured Accommodation Awards in the category Guest House with Breakfast. […]

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Liz at Lancaster: AA Quality Assurance in the Superior category renewed for 2012

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Excellent rating for Liz at Lancaster Guesthouse from the AA Quality Assurance The AA’s assessor visits annually to monitor and check on the standards of the Guesthouse. Nothing escapes Bev Balusik’s eagle eye! Here are some comments from her report submitted to the  board of the AA Quality Assurance: Such seamless but thoughtful touches in all areas: a splendid, […]

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