The devil is in the detail

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Nightsbridge includes Liz at Lancaster in their blog post  A year after it first started in 2005, Liz at Lancaster signed up with Nightsbridge, an on-line booking management system. We have seen it grow from a small husband-and-wife business to a large company with a call-centre, consultants, and links to many booking sites.  These booking […]

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2018 TripAdvisor Travelers’ Choice award winners: Managing Expectations

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Evaluating standards: From benchmarking  to crowdsourcing Back in the 1994 when Liz at Lancaster first started, the only benchmarking publication (ie requiring certain set standards) – for B&Bs and guesthouses in South Africa was the Portfolio Collection. To be included was a great honour and it certainly kick-started Liz at Lancaster.  Soon various benchmarking bodies […]

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