AA Superior Quality Assured grading renewed
Each year guesthouses and B&BS who are star-rated by the Tourism Grading Council or are part of the AA Quality Assurance programme, get inspected and assessed by inspectors from these bench-marking institutions. Recently our all-seeing assessor from the AA conducted her annual inspection. Liz at Lancaster is happy to say that our Superior badge was awarded again with excellent positive comments from the assessor. These are but some from her extensive report:
Following their 2012 Certificate of Excellent, Liz at Lancaster has just been awarded a Winner of Trip Advisor’s Traveller’s Choice Awards 2013. It is difficult to say more than has already been said in her guest reviews, and her placing as one of the top 25 B&Bs/Inns in South Africa is testimony to the incredible effort expended by Liz and her team to provide the very best in service, facilities and professionalism. Congratulations Liz, Zac, Catherine and Team – you do not only our industry but also South Africa Proud! Thank you. …
Guests have moved from ‘luxury’ flag hotels and repeat their stays at Liz at Lancaster in acknowledgement of the quality, extensive guest comforts and highly efficient yet very warm service at this establishment. It is my privilege to visit this establishment, which continues to be a remarkable benchmark of the non-hotel sector of our industry. The AA Quality Assured Accommodation logo is a badge…WEAR IT!’
We are delighted to have a Superior Quality Assured renewed for another year.
The AA Quality Assured Accommodation logo is a badge…WEAR IT!